1. Introduction

Heaboo Limited (hereinafter, Heaboo), in the course of its commercial activity, needs to collect some personal data of its customers, however, respects the right to privacy and does not collect any personal information without the prior consent of its customers.

Heaboo’s Privacy Policy serves a clear understanding of how we collect, use, share and protect our customers’ personal data when making purchases through the store.

Heaboo does not sell personal data of customers or users.

  1. Responsible for Collection and Handling of Your Personal Data

Your data will be collected and processed by Heaboo, company number 513 566 414, headquartered at Rua Dr. Luís Regala, 25 Aveiro 3800-129 Aveiro, Portugal. This is the company responsible for processing personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD).

For matters relating to the processing of your personal data, you may contact Heaboo through the following means:

Telephone:   234 086   989 – available on business days, with service hours from Monday to Friday between 09:00 and 13:00 and between 02:30 and 18:00.

Address:   Rua Dr. Luís Regala, 25 Aveiro 3800-129 Aveiro, Portugal

Email:   support@hoterway.com

  1. Processing and Alteration

By providing your personal data to Heaboo, you acknowledge and consent to the processing of your personal data in accordance with this Privacy Policy and the rules and principles contained in the respective terms and conditions of the services used. To this extent and with respect to the processing of personal data, the client should read this Privacy Policy together with the General Terms and Conditions of Use.

We inform you that, whenever it appears necessary, we will amend this Privacy Policy without the need for any prior authorization.

  1. What is Personal Information

They are any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject).

  1. What Personal Data is Collected and Treated

Personal data collected by Heaboo are limited to those strictly necessary for the purpose of the treatment, namely the name, address, tax number, telephone number or electronic mail, but other data necessary for the supply of products or services may be collected.

  1. When We Collect Personal Data and With Which Purpose We Collect It

The personal data we collect from our customers is requested when making an online purchase on the website http://hoterway.com/hotbox.

Some of the personal data are mandatory. Heaboo will report this obligation. The provision of incorrect or inaccurate data is the sole responsibility of the customer who owns them.

The collection and processing of personal data by Heaboo is intended to manage their orders.

  1. The Sharing or Transfer of Personal Data

Heaboo may use subcontractors for the maintenance, hosting and management of its computer systems and equipment, under the terms allowed by the law that regulates the processing of personal data, these entities being obliged to maintain confidentiality and ensure the security of personal data to that they have access to it, and should not use that data for any other purpose, or for their own benefit, nor relate them to other data they have.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the law.

Personal data collected by Heaboo will be processed within the European Union.

  1. The Period of Retention of Personal Data

Heaboo reserves the personal data for two years, or for the performance of obligations to which it is legally subject. In any case, once the relationship with the personal data holders is terminated, they will no longer be treated for commercial purposes.

  1. The Security and Confidentiality of Personal Data

Heaboo undertakes to implement all necessary precautions to preserve the confidentiality and security of personal data collected and processed, preventing them from being distorted, damaged, destroyed, or unauthorized third parties have access to them. However, we do not control all risks related to the use of the Internet by alerting you to the existence of possible risks associated with its use and operation, and consequently to the sharing of personal data by this means.

  1. The Rights of the Owner of Personal Data

In accordance with current legislation, the holder of the personal data has the right to access and rectify his data, as well as the right to request its removal, to oppose its treatment and to obtain its limitation or portability insofar as applicable. You can also oppose that your data be used in order to create your customer profile, in this case, to benefit from personalized offers or services.

The exercise of any of the legally conferred rights, by the respective holder, must be done by means of a letter (or e-mail) signed by the owner and be accompanied by a photocopy of an identity document with the signature of the holder that exercises his right.

The rights conferred may be exercised through direct contact with Heaboo by:

– Mail addressed to the management of Heaboo Limited, Rua Dr. Luís Regala, 25 Aveiro 3800-129 Aveiro, Portugal

– Email sent to support@hoterway.com

The holder of the personal data should bear in mind that in certain cases (such as for legal reasons) his request may not be immediately fulfilled. In any case, it will be informed of the measures taken to that effect, within a maximum period of one month from the moment the request is made.

  1. The Right to File a Complaint

For any question regarding the collection and processing of data by Heaboo, the respective holder can contact the customer service by email at support@hoterway.com. You can also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisboa, on how Heaboo collects and processes personal data.